Chaperones and Interpreters

 

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Need a Chaperone?

All patients are entitled to have a chaperone present for any consultation, examination, or procedure where they feel one is required. The chaperone may be a family member or friend. On occasions, you may prefer a formal chaperone to be present, i.e., a trained member of staff.

Wherever possible, we ask that you to make this request at the time of booking so that arrangements can be made, and your appointment is not delayed in any way.  Where this is not possible, we will endeavour to provide a formal chaperone at the time of request. However, occasionally it may be necessary to reschedule your appointment. 

image of a chperone

In cases where a chaperone is required but not available, i.e., for intimate examinations, it is advisable to reschedule the examination to enable the presence of another colleague either at the home visit or at the clinic base. Where this is not an option, i.e., where the situation is urgent, then communication and record keeping are paramount. Patient safety must remain the priority always.

For children, A chaperone would normally be a parent or carer, or someone trusted and chosen by the child. The age of consent is 16 years, but for a minor who is considered Fraser competent, the guidance relating to adults applies. In situations where Child Protection issues are a concern, the DMC Healthcare Safeguarding Policy should be followed. 

 

image of an interpreter

Need an Interpreter? 

If you require an interpreter either call or come into the surgery and we will be happy to arrange the service. The service covers a wide range of languages, but you must inform us at least three days before your appointment. If you would like a chaperone when you see the doctor or nurse, please feel free to bring someone with you, or ask at reception when making your appointment.